Buy an Admission Ticket!
We are not currently selling online tickets, so please purchase your tickets when
visiting or arrange to pay in advance by cheque or credit card.
INFORMATION FOR GROUP TOUR OPERATORS
We welcome enquiries regarding group visits.
The Sherlock Holmes Museum is open every day of the
year, except Christmas day, from 9.30 am - 6pm. Photography
and video filming is permitted for non-commercial purposes.
Admission charge: Adult: £8. Child (under
16yrs): £5.
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1 Payment Terms
On arrival by cash
or credit card.
We prefer cash payments to be made in Sterling. The exchange rate for Euros can be found here: http://www.xe.com/ucc/
We no longer accept advance
bookings or payments.
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2. Do you accept group
operator vouchers?
We no longer accept vouchers from
travel agents as we do not accept advance bookings or payments.
We cannot guarantee admission at set
times so please simply visit the museum with your group and our admisions office will
provide you with an invoice /receipt for your group visit on arrival. We do not give
priority to any visitors - visitors are admitted in order of attendance and it may be
necessary to queue at peak times.
3. What is your cancellation
policy?
We will refund all fees if for any reason a group cannot attend. There is no need to
advise us of a cancellation, but it would be appreciated if you did so.
4. Are there special rates for students, teachers or senior citizens?
We strive to keep our admission charges as low as possible, so there are no concessions
except for groups of more than 10 visitors (10% discount). Blind people are admitted at
the child rate of £5.
5. How long does the visit
last?
The duration of most visits is between 1/2 hour - 45 minutes, which includes time for
shopping in our souvenir shop on the ground floor of the Museum. The tours are self-guided
so you can arrange the length of the visit to suit your purposes. We provide a free
written guide in various languages.
6. What is the minimum and
maximum size for a group?
The minimum number of people required for a group discount is 11, and
there is no maximum limit. A large group is divided into smaller groups of about 15
people, so one or two groups of 15 students each may visit the shop while the remainder of
the group visits the Museum. We can accommodate around 45 students in the museum at any
one time. Some sections of your group may need to wait outside the Museum if we are too
crowded to allow the whole group into the building.
7. Do we have to pre-book?
No. We do not accept advance
bookings or payments, so simply attend the museum during our opening hours.
.
8 . Can we book in
advance by telephone?
No
- we do not accept advance bookings.
9. Do
you provide an activity sheet?
Yes - please see the link to the quiz paper below. We are currently working on a much more
extensive paper for group visitors to enable them to learn more about the life and times
of Sherlock Holmes and to help with learning English vocabulary.
10. What
about disabled access?
Physically disabled people in a wheelchair would have difficulty in gaining access to the
Museum because there is insufficient room for wheelchairs to be admitted to the lodging
rooms upstairs. The shop on the ground floor is easily accessible via wheelchair and we
welcome any person with disabilities.
11. What
time of the day is best to fully benefit from a visit?
You may visit any time of the day between
9.30am to 6pm. The Museum closes promptly at 6pm and all visitors must leave the premises
at that time, so please do allow adequate time for your visit!
12. We intend to give the children
a questionnaire based on the one you give on your site, but simplified. Is it
possible to do so?
You can modify and use any part of
our website for educational purposes.
13.
What free documents are given to the children?
We
will give the children a postcard each, a badge, and a business card of Sherlock Holmes,
as well as the Museum brochure on arrival. Musuem tours are self-guided using the
brochure.
14. Coach parking / Lunch / Toilets?
Coaches can park outside the Museum for loading and unloading of passengers from 10am -
4pm daily and at other times at the discretion of the parking wardens! There are no parking restrictons on Sundays. Visitors may like to eat a
picnic lunch in the environs of Regents Park which is opposite the museum. Toilet facilities are available in the basement of our property.
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