Instant Admission Tickets!

INFORMATION FOR GROUP TOUR OPERATORS

We welcome enquiries regarding group visits.

The Sherlock Holmes Museum is open every day of the year, except Christmas day, from 9.30 am - 6pm. It is managed by members of the Sherlock Holmes International Society. Photography and video filming is permitted for non-commercial purposes.

Admission charge:  Adult: £6. Child (under 16yrs): £4.

GROUP DISCOUNT FOR MORE THAN 10 VISITORS  = 10%

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Payment Terms

(i) On arrival by cash or credit card.

We prefer cash payments to be made in Sterling. The exchange rate for Euros can be found here: http://www.xe.com/ucc/

(ii) In advance using a cheque or credit card.

(a) Cheques must be in sterling drawn on a UK bank payable to "The Sherlock Holmes Museum". Please post your cheque to The Museum Office, 1 Parkgate Road, London SW11 4NL.

(b) Online - You can purchase and print your tickets online.

(iii) Credit Facilities can be extended to group operators holding a UK bank account and who send groups to the Museum on a frequent basis. If you would like to apply for a credit account please contact us. If you already have a credit account, this invoice must be paid within 14 days of the date of visit. Please provide your group with a voucher where possible.

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2. Do you accept group operator vouchers?
We accept vouchers from travel agents by prior arrangement. Invoices are payable within 14 days of visit. Cheque payments must be in sterling drawn on a UK bank. Please contact us to set up your voucher scheme.

3. What is your cancellation policy?
We will refund all fees if for any reason a group cannot attend. There is no need to advise us of a cancellation, but it would be appreciated if you did so.

4. Are there special rates for students, teachers or senior citizens?
We strive to keep our admission charges as low as possible, so there are no concessions except for groups of more than 10 visitors (10% discount). Blind people are admitted at the child rate of £4.

5. How long does the visit last?
The duration of most visits is between 1/2 hour - 45 minutes, which includes time for shopping in our souvenir shop on the ground floor of the Museum. The tours are self-guided so you can arrange the length of the visit to suit your purposes. We provide a free written guide in various languages.

6. What is the minimum and maximum size for a group?
The minimum number of people required for a group discount is 11, and there is no maximum limit. A large group is divided into smaller groups of about 15 people, so one or two groups of 15 students each may visit the shop while the remainder of the group visits the Museum. We can accommodate around 45 students in the museum at any one time. Some sections of your group may need to wait outside the Museum if we are too crowded to allow the whole group into the building.

7. Do we have to pre-book?
There is no need to pre-book, although it is advisable especially in the summer months, to avoid queing. We give priority to pre-booked group visits.

9. Do you provide an activity sheet?
Yes - please see the link to the quiz paper below. We are currently working on a much more extensive paper for group visitors to enable them to learn more about the life and times of Sherlock Holmes and to help with learning English vocabulary.

10. What about disabled access?
Physically disabled people in a wheelchair would have difficulty in gaining access to the Museum because there is insufficient room for wheelchairs to be admitted to the lodging rooms upstairs. The shop on the ground floor is easily accessible via wheelchair and we welcome any person with disabilities.

11. What time of the day is best to fully benefit from a visit?

Location Map

QUIZ PAPER FOR VISITORS
Bed and Breakfast hotels near the Museum
Free Walking Tour

Ms Augusta Kieraite TEL: LONDON +44 207 224-3688
EMAIL groups@Sherlock-Holmes.co.uk