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Access information

We are a small, welcoming Museum staffed by people as passionate about Sherlock Holmes as you are. We will be delighted to welcome you to the Museum and wish you a fascinating  and enjoyable visit.

Our friendly front of house and security staff are easily identifiable by their period costume or museum uniform, and are happy to help with any questions or problems during your visit.

The Museum can become very busy at times. Due to the small size of the rooms at 221B and our desire to give you an authentic, immersive experience we let just 15 visitors into the house at one time. We politely request you remain patient and respectful to our staff and visitors – exercising the restraint of Sherlock Holmes himself!

For larger groups wishing to visit, please check our Group visits page for information.

Tickets

Admission charges: Adult: £15, Child (under 16 years): £10, Child (under 6 years) : free., Concessions (Students, Seniors and Disabled) : £12.00

You can either purchase your ticket online or in our shop on the day of your visit. Subject to availability.

Opening times

Updated opening hours until further notice.

Monday – Thursday: Closed

Friday – Sunday: 11:00 – 17:00

Closed 25th of December. Other summer and Christmas opening hours may vary, and will be publicised on this website.)

An average visit takes 30-45 minutes. After a short introduction your tour is self-guided so you’re welcome to stay for as long as you like, within our opening hours. We provide a free written guide in various languages if you would like one – just ask when you buy your ticket.

Disabled access

We regret that, due to the age and listed nature of the Museum building, we have been unable to make provision for disabled access to the upper floors. If you require any assistance in accessing parts of our building please do contact us ahead of your visit or ask one of our staff
on site. Mobility aids are welcome where access allows.

Guide or assistance dogs are also welcome; please speak to a member of staff when you arrive or contact info@sherlock-holmes.co.uk with any questions.

A bite to eat

While we don’t have a café on site (even Mrs Hudson couldn’t stretch to that), there is an extensive choice of restaurants and cafés nearby. We do politely request that no food or drink is consumed in the Museum.

Cloakroom/luggage

Due to the heritage and authentic layout of Sherlock’s living quarters, we unfortunately can’t provide a cloakroom or luggage storage. We kindly ask you not to bring large items or suitcases with you on your visit, or to leave items unattended. We are keen to protect the genuine Victorian fixtures and fittings of the rooms – and the great detective would soon be on our tail should any damage occur!

Mobility aids are accommodated where possible; and foldable pushchairs may be stored at our discretion.

Security

In the public interest and for the protection and safety of our visitors and property, the Museum operates a secure, closed circuit television system throughout the Museum.

Our security staff have the right to ask you to leave if they judge your behaviour is causing risk, disruption or annoyance to others.

Children under the age of 16 are not allowed to visit the museum alone and must be supervised by at least one adult.

For any further information please contact info@sherlock-holmes.co.uk, or download our full Visitor Regulations.